Industries › Global Insurance & Reinsurance › Industry standards, data rails & enterprise orchestration › INS41

London market Core Data Record and digital transactions

DirectPublished data standardCIOCOOProduct / Underwriting

LMG expanded the CDR to FNOL, delegated authority and pre-bind data; machine-readable shared data can underpin insurer-to-agent interactions.

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Executive question

What records are standardized and which actions still need APIs, authorization and execution?

What to measure

  • CDR completeness in market messages
  • Placement/claim reconciliation
  • Exception handling
  • Proven standards adoption

Relevant products and standards

ACORD data standards (GRLC, P&C) Published specificationRelevant example

ACORD's insurance data standards, including P&C (XML, AL3) and Global Reinsurance & Large Commercial (XML, JSON), covering placing, policy, claims and settlement data.

Core Data Record (CDR) Published specificationRelevant example

The London market's standard data set from the London Market Group Data Council, now covering pre-bind through to claims. Its data elements sit within ACORD GRLC standards. A data standard, not a personal-agent protocol.

Marsh Broker WorkBench In useRelevant example

An AI-assisted platform for Marsh's brokers in the London insurance market that helps match and send placement requests, negotiate terms and bind contracts. Brokers approve every placement.

ACORD GRLC / P&C standardsLondon Market Group Core Data RecordMarsh Broker WorkBench

Relevant examples, not documented integrations, completeness, certification or endorsement. Listed alphabetically.

Evidence and current limits

Strategic pathway; not an observed market-wide adoption rate.

Draft analysis, under editorial review.

Other pathways

INS01 · Personal agents compare insurer offeringsINS02 · Agent-led renewal shopping and switchingINS03 · Broker / aggregator displacement and augmentationINS04 · Agent-mediated coverage selection and demand-and-needsINS05 · Insurance bundled into agentic purchase journeysINS06 · Automated small-business insurance procurementINS07 · Machine-readable insurance product and coverage evidenceINS08 · Authorized policyholder agent servicingINS09 · Insurance first contact without website visitsINS10 · Life and health: eligibility, disclosures and protected dataINS11 · Agent-mediated cancellations, complaints and redressINS12 · Commercial broker submission and market placement agentsINS13 · Agentic underwriting intake and triageINS14 · Agent-orchestrated pricing and risk appetiteINS15 · MGA delegated underwriting and limitsINS16 · Underwriter knowledge and human judgment preservationINS17 · Insurance suitability in a multi-carrier agent-to-agent marketINS18 · Agentic first notice of loss (FNOL)INS19 · Multi-agent low-complexity claims processingINS20 · Customer-agent-initiated claims and status checksINS21 · Fraud investigation and coordinated agent abuseINS22 · Agentic repair, assistance and supplier coordinationINS23 · Agent-led claims disputes, redress and auditabilityINS24 · Insuring autonomous-agent errors, omissions and liabilityINS25 · Agentic cyber threats and cyber-risk mitigationINS26 · Autonomous mobility, robotics and product liabilityINS27 · Proactive risk prevention and parametric response agentsINS28 · AI concentration and data-center insured accumulationINS29 · Agent-assisted treaty and facultative submission flowsINS30 · Contract wording intelligence and agent interpretationINS31 · AI-agent correlated risk and systemic accumulationINS32 · Agentic capacity access for specialty and MGAsINS33 · Authorization of external customer and broker agentsINS34 · Explainable underwriting, fairness and conductINS35 · Insurance agent orchestration audit trails and human controlINS36 · Insurance regulators diverge by jurisdictionINS37 · Third-party and model concentration resilienceINS38 · Insurance-specific consent/quote/bind protocol convergenceINS39 · Agent access to existing insurance data exchange infrastructureINS40 · European insurance data model to MCP work itemINS42 · Vendor-specific insurance agent mesh across legacy coresINS43 · Insurance product-directory and agent-execution observability