Deposit shopping, automated switching and liquidity
Persistent customer agents could compare deposit yields and move balances more rapidly, affecting funding costs and liquidity dynamics.
Executive question
How vulnerable is the deposit base to low-friction, agent-assisted optimization?
What to measure
- Deposit beta, rate sensitivity and portability
- Deposit concentration and outflow stress scenarios
- Agent-assisted account switching friction
Relevant products and standards
Muse is Meta's personal AI agent that works across a person's apps from a dedicated cloud computer. Rolling out in the US on iOS, Android and web.
Dots are OpenAI agents with their own cloud computer and connected apps that work continuously on assigned goals. Rolling out to Pro, Business Premium and Enterprise plans.
Personal Agent Protocol: a draft (v0.1) for a customer's personal agent to identify itself to a business, get consent and open a session. Announced by Sierra and Meta on 6 Oct 2026 with six named partners; the 9 Oct draft lists seven initial partners and 35 design partners.
Relevant examples, not documented integrations, completeness, certification or endorsement. Listed alphabetically.
Evidence and current limits
Material future risk; no market-wide causal loss estimate established.
Draft analysis, under editorial review.